HELP / FAQ

Frequently asked questions

Is reading free?

Yes. Active titles can be opened in the internal reader without an account, as long as the material is available for reading.

How do downloads work?

For titles that allow distribution, choose Download, create a request, then donate through Saweria using the displayed CODE and EMAIL format. Once the payment webhook is verified, the download starts automatically.

Why is my payment not detected?

Make sure the email in the Saweria message matches the donor email, the book code is correct, the amount meets the minimum, and the request has not expired.

What is a reader account for?

Accounts are optional and are used for bookmarks and reviews. Reading does not require sign-in.